HomeTECHNOLOGYBig setback! Rs. 1 lakh fine slapped on Flipkart over low quality...

Big setback! Rs. 1 lakh fine slapped on Flipkart over low quality pressure cookers

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Flipkart has been fined Rs. 1 lakh by the CCPA for allowing the sale of substandard domestic pressure cookers on its platform.

Have you bought a domestic pressure cooker from Flipkart recently? If yes, you need to know that the pressure cooker will be recalled and you will be reimbursed for the same. Wondering why? Flipkart has been fined for Rs. 1 lakh by the Central Consumer Protection Authority (CCPA) for allowing the sale of bad quality domestic pressure cookers on its platform. Informing about the same, PTI said in a report, “CCPA on Wednesday said it has imposed a penalty of Rs. 1,00,000 on e-commerce player Flipkart for allowing the sale of substandard domestic pressure cookers on its platform.”

The report further informed that while speaking to PTI, CCPA Chief Commissioner Nidhi Khare said a penalty of Rs. 1,00,000 has been imposed on Flipkart for allowing the sale of pressure cookers without a mandatory quality standard mark on its e-commerce platform and violating the rights of consumers. The ecommerce platform has also been directed to inform consumers of all 598 pressure cookers sold on its platform, recall the pressure cookers and reimburse money to the consumers.

The CCPA Chief further added that Flipkart has also been asked to submit a compliance report of the same within 45 days. It can be known that since February 2021, the government has made it mandatory to conform the standards and the use of the quality mark on domestic pressure cookers to protect consumers from the risk of suffering injury and in the interest of the public at large.

“All domestic pressure cookers are required to conform to ‘IS 2347:2017’ standard and due diligence is required to be done whether the pressure cookers are offered for sale online or offline,” PTI informed.

According to the CCPA, Flipkart in its ‘Terms of Use’ has mentioned ‘powered by Flipkart’ on every invoice of the product and distinguishing sellers as ‘Gold, Silver and Bronze’ for distribution of various benefits, which indicates the role played by the e-commerce major in the sale of the pressure cookers on its platform.

The authority further said, “Flipkart admittedly earned a total fee of 1,84,263 through the sale of such pressure cookers on its e-commerce platform,” as quoted by PTI.

The CCPA chief further observed that “when Flipkart has gained commercially from the sale of such pressure cookers, it cannot alienate itself from the role and responsibility arising out of their sale to consumers”.

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